Order confirmed
After your payment is confirmed, we review the order, destination and shipping information before fulfilment.
International delivery
Shipping Information
Authentic Vietnamese products delivered to customers worldwide with secure packaging, tracked shipping and dependable international delivery.
Processing
1–3 business days
Delivery estimate
5–15 business days
Coverage
Worldwide shipping
Shipment updates
Tracking included
How your order travels
From our store in Vietnam to your door
We carefully prepare each international order and provide tracking information after the parcel has been dispatched.
Carefully packed
Products are checked and securely packed for international transport. Processing normally takes 1–3 business days.
Dispatched and tracked
Once dispatched, a shipping confirmation email is sent with your tracking details so you can follow the parcel.
Estimated delivery
International delivery timeframe
Most international orders arrive within the estimated period after dispatch.
5–15
business days after dispatch
Delivery estimates are provided for guidance and are not guaranteed arrival dates. Remote locations or customs inspections may require additional time.
Delivery time may depend on:
- Your destination country and delivery area
- Customs clearance and local import procedures
- Local postal or courier service performance
- Weather, public holidays and peak shopping periods
- Unexpected transport or border disruptions
Global coverage
We deliver to customers around the world
Volga Trading ships to most countries and regions. Shipping availability may depend on local import regulations, carrier coverage and the products in your order.
If your destination is unavailable at checkout, please contact us before placing the order so our team can check the available shipping options.
United States & Canada
United Kingdom
European Union
Australia & New Zealand
Japan & South Korea
Singapore & Asia
Middle East and many other international destinations
Before placing your order
Important international shipping information
Please review the following information to help avoid delivery delays or unexpected charges.
Customs duties and import taxes
International orders may be subject to customs duties, import taxes or handling charges imposed by the destination country. These charges are not included in the product or shipping price and are normally the customer’s responsibility.
Correct delivery address
Please enter a complete and accurate address, including apartment number, postcode and telephone number. Delays, return charges or additional costs caused by incorrect information may be charged to the customer.
Tracking notifications
Tracking information is sent to the email address entered at checkout after dispatch. Please also check your spam or promotions folder if the message does not appear in your main inbox.
Delayed shipments
Customs inspections, weather and local courier issues may occasionally cause delays. If tracking has not updated for an extended period, please contact our support team with your order number.
Please check your address before payment
Once an order has entered processing or has been dispatched, changing the delivery address may no longer be possible. Contact us immediately if you notice an error in your order information.
Customer support
Helpful order information
Need shipping assistance?
We are here to help with your delivery
Contact us if you need to confirm destination availability, correct an address or request help with a delayed shipment. Please include your order number when contacting us about an existing order.